bd977 Privacy Policy

bd977 is an online casino and sports betting platform accessible at bd977.io. We provide betting, gaming, and casino services to registered players located in Bangladesh. For the purposes of this Privacy Policy, bd977 is the data controller responsible for determining how and why your personal data is processed.

Our platform serves players across all divisions of Bangladesh including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh. All services are denominated in Bangladeshi Taka (BDT) and delivered in English. If you have questions about how your personal data is handled, you may contact our Data Support team at [email protected] at any time.

bd977 collects personal data through three primary channels: information you provide directly, information generated automatically through your use of the platform, and information received from trusted third-party service providers such as payment processors.

Information you provide directly:

• Full legal name and date of birth (required for age and identity verification — players must be 21 or older)
• Residential address within Bangladesh (city, district, and postcode)
• Mobile phone number and email address
• Government-issued identity document details (National ID, passport, or driving licence) when identity verification is requested
• Payment account identifiers associated with bKash, Nagad, Rocket, Upay, or Bangladesh bank accounts used to deposit or withdraw funds
• Any communications you send to bd977 via live chat, email, or support tickets

Information collected automatically:

• IP address, device type, operating system, and browser type at the time of login and during each session
• Session timestamps, pages visited, features accessed, and game activity logs
• Betting and wagering history, deposit and withdrawal transaction records
• Geolocation data (country and city level) derived from IP address
• Cookie and similar tracking technology data (see Section 6)

Information received from third parties:

• Transaction verification data from bKash, Nagad, Rocket, Upay, and banking partners to confirm deposit and withdrawal legitimacy
• Identity verification outcomes from third-party Know Your Customer (KYC) service providers where applicable
• Fraud and risk scoring data from payment security services used to protect the platform and its players

bd977 does not collect or process special category sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless specifically required by applicable law in a defined circumstance.

bd977 uses personal data strictly for the purposes described below. We do not use your data for any purpose incompatible with those purposes without your prior consent.

Where bd977 wishes to use your personal data for direct marketing communications (such as promotional offers or bonus announcements), we will obtain your explicit consent at the point of collection and provide a clear and simple mechanism for you to withdraw that consent at any time.

bd977 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to enter into or perform the contract between you and bd977 — for example, creating your account, processing deposits via bKash or Nagad, and paying out verified winnings.
• Legal obligation: Processing required to comply with applicable laws — for example, identity verification and transaction monitoring obligations related to anti-money laundering requirements.
• Legitimate interests: Processing necessary for bd977's legitimate interests, where those interests are not overridden by your rights — for example, fraud prevention, security monitoring, and platform analytics.
• Consent: Processing based on your freely given, specific, and informed consent — for example, sending promotional emails or marketing messages about bd977 bonuses and new game launches. You may withdraw consent at any time without affecting the lawfulness of prior processing.

bd977 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the following defined circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and Bangladesh banking partners receive the minimum data necessary to process and verify your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC service providers may receive identity document data where enhanced verification is required. These providers are contractually bound to use your data solely for the purpose of performing verification on bd977's behalf.
• Game technology providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and game activity data for the purpose of game delivery and technical support. These providers do not receive personally identifiable information beyond what is technically necessary.
• Fraud and security services: Risk management and anti-fraud service providers may receive transaction and session data to identify and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: bd977 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or in connection with legal proceedings.
• Business transfers: In the event of a merger, acquisition, or transfer of all or part of bd977's business assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third parties with whom bd977 shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific service they are providing to bd977.

bd977 uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how the site is used so we can continue to improve it. The types of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function. These enable you to log in, navigate between pages, and maintain your session securely. These cannot be disabled without breaking platform functionality.
• Functional cookies: Remember your preferences such as language, display settings, and last visited game category. These improve your experience but are not essential.
• Analytics cookies: Collect anonymised data about how players interact with the platform — which pages are most visited, how long sessions last, and where players encounter errors. This data is used solely to improve the bd977 experience and is not linked to individual identities.
• Security cookies: Help detect and prevent fraudulent login attempts and automated bot activity by associating sessions with verified device fingerprints.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the bd977 platform. Disabling analytics or functional cookies will not prevent you from accessing games or placing bets, but may reduce the quality of your experience.

bd977 does not use third-party advertising cookies or serve behavioural advertising to players based on their off-platform browsing history.

bd977 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by applicable legal or regulatory obligations. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your active relationship with bd977 and for a minimum period after account closure to allow for dispute resolution and legal proceedings.
• Transaction records: Financial transaction data including deposit and withdrawal records is retained for a minimum of five (5) years from the date of the transaction, in line with standard anti-money laundering record-keeping obligations.
• Identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the verification process, whichever is later.
• Support communications: Retained for a period of two (2) years from the date of the last communication in a support thread, unless a longer retention period is required due to an ongoing dispute.
• Analytics and session data: Aggregated and anonymised analytics data may be retained indefinitely as it no longer constitutes personal data once anonymisation is complete.

When data reaches the end of its applicable retention period and no legal obligation requires its continued storage, bd977 will securely delete or permanently anonymise it using industry-standard data destruction methods.

bd977 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key security measures in place include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and bd977 servers, including login sessions, payment flows, and support communications.
• Encrypted storage of sensitive personal data fields including passwords (hashed using industry-standard algorithms), identity document data, and payment account identifiers.
• Access controls ensuring that bd977 staff can only access personal data on a strict need-to-know basis, with role-based permissions and audit logging of all data access events.
• Continuous security monitoring for anomalous login patterns, unusual transaction behaviour, and indicators of account compromise.
• Regular security assessments including vulnerability testing of the platform infrastructure and review of third-party integrations.

While bd977 takes all reasonable precautions, no online platform can guarantee absolute security against all possible threats. Players are strongly encouraged to use a unique, strong password for their bd977 account and to contact support immediately if they suspect their account has been compromised.

In the event of a data breach that is likely to pose a risk to your rights, bd977 will notify affected players promptly through their registered email address and will take all reasonable steps to contain and remediate the breach.

As a bd977 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with a clear description of your request. bd977 will respond within a reasonable timeframe and in any case within 30 days of receiving your request.

bd977 is strictly an adult platform for players aged 21 and above. We do not knowingly collect, solicit, or process personal data from individuals under the age of 21. Age verification is a mandatory step in the bd977 account registration process, and additional identity checks may be conducted at any time to confirm that a player meets the minimum age requirement.

If bd977 discovers that an account has been registered by a person under the age of 21, that account will be immediately suspended, all associated wagers will be voided, and the matter will be handled in accordance with our underage gambling policy. Any funds deposited by an underage player will be returned to the source payment method after deducting any administrative costs arising from the investigation.

If you believe a minor has gained access to the bd977 platform, please contact us immediately at [email protected] so that we can take immediate action.

The bd977 platform may, from time to time, contain references to third-party services such as payment method providers (bKash, Nagad, Rocket, Upay) whose own platforms operate independently of bd977. This Privacy Policy applies solely to the bd977.io platform and does not extend to any third-party website, application, or service that you may access via a separate browser session or app.

bd977 is not responsible for the privacy practices of any third-party platform. We recommend that you review the privacy policy of any third-party service you use in connection with your bd977 account — particularly your chosen mobile financial services provider — to understand how your data is handled outside of the bd977 environment.

bd977 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify you through one or more of the following methods: a prominent notice displayed on the bd977 homepage, an email notification to your registered address, or an in-platform notification displayed upon your next login.

The effective date shown at the top of this document reflects the date the current version became operative. The most current version of this Privacy Policy is always available at bd977.io/privacy-policy. Your continued use of the bd977 platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you do not agree with any material change to this Privacy Policy, you must discontinue use of the bd977 platform and may request account closure in accordance with our Terms & Conditions. Outstanding balances will be returned to your verified withdrawal method following account closure.

For any privacy-related queries, data subject rights requests, or concerns about how bd977 handles your personal data, please get in touch through the following channels:

• Email: [email protected] — mark your subject line with "Privacy Request" for fastest routing to our data team
• Live Chat: Available 24/7 within the bd977 platform after login — ask to speak with the Data Support team
• Response Time: bd977 aims to acknowledge all privacy-related requests within 48 hours and provide a full response within 30 calendar days
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

We are committed to resolving any data privacy concerns you raise in good faith and in a timely manner. If you are not satisfied with our response, you retain the right to escalate your concern to a relevant data protection authority.